Assurance Tools Operations and Support Engineer

Essential Qualifications/Experience:

·       3+ years of experience managing, deploying and supporting .NET software systems on Windows systems

·       Ability to troubleshoot Internet Information Services (IIS) Applications running on Windows Server in a complex networking environment.  Including environments not connected to the internet

·       System Administration experience on Windows Server, including Active Directory Domain Services (AD)

·       Clear understanding of and experience with security concepts (access control, confidentiality, integrity, availability) on highly secured environments (HIDS, IDS, Group Policies, Antivirus policies, etc)

·       Experience with authentication and authorization (OIDC, OAuth)

·       Experience with Azure DevOps pipelines (YAML, build agents, deployment automation, CI/CD)

·       Advanced experience with managing Windows Servers with PowerShell

·       Experience in log and performance debugging

·       Experience with installing, configuring and managing Internet Information Services (IIS) Applications/web sites

·       Experience with installing, configuring and managing SQL Server, including backup/restore

·       Experience with configuring SSL certificates using Microsoft CA and other PKI systems

·       Understanding of DNS 

·       Ability to perform network troubleshooting, including firewalls

·       Ability to communicate with clarity, coherence, conciseness and engagement, both orally and in writing

Desirable Qualifications/Experience:

·       Experience with ElasticSearch, Logstash, Kibana

·       Experience with Jenkins, Terraform and Ansible

·       Experience with KeyCloack (Realms, clients, users, groups, roles)

·       Experience with Proxies

·       Experience with C#

·       Experience with .NET 6 or later

·       Experience with EF6 or EF Core

·       Experience with Docker

·       Experience with monitoring systems like SCOM, PRTG, SPLUNK or Zabbix

·       Experience with Open Telemetry

DUTIES/ROLE:

·       Assurance Tools Section as part of the Assurance Solutions Branch who are responsible for the design, development and support of tools to support the Assurance and verification and validation of Communication Information Systems (CIS) readiness of NATO Command Structure and interoperability with and between assigned National and Multinational forces that participate in NATO-led missions and exercises. The incumbent will be contributing to support, installation and operation of the tools

·       Task bullet point form:

ü  Write and update installation and configuration scripts for the branch tools

ü  Deploy the tools developed in the Branch on different NATO networks

ü  Monitor and execute and coordinate 1st, 2nd and 3rd level support from customers

ü  Support the software in operational and highly secured environments (mainly air-gapped)

ü  Execute Site Reliability Engineering activities to make the tools easier to install, manage and support

ü  Support the development team with configuring Azure DevOps pipelines