IT Services
Contract
Germany
Wesel
Needed
NCIA
Essential Qualifications/Experience:
· Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience
· Alternatively, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 8 years extensive and progressive expertise in duties related to the function of the post
· 8+ years progressive experience in complex network engineering roles
· Design, implementation and support scalable enterprise network infrastructures leveraging BGP, MPLS, IPv6, OSPF, IS-IS, IP multicast, Software-Defined WAN (SD-WAN)
· Active CCNP (Enterprise, Service Provider) certification is required
· Deep knowledge of BGP, including route reflectors, confederations, communities, path manipulation, and filtering (iBGP, eBGP, policy control)
· Proficient in QoS design, shaping, policing, and classification techniques for converged networks. Extensive experience in fine-tuning QoS policies to support mission-critical applications and voice services. Knowledge of QoS configuration and traffic classification models (CBWFQ, LLQ and WRED)
· Proven expertise in IPv6 implementation, troubleshooting and dual-stack environments with a strong focus on IPv6 adoption and transition strategies
· Deep knowledge and experience with: policy-based routing, route aggregation and summarization, redistribution, VRF, MPLS traffic engineering
· In-depth knowledge of multicast protocols (PIM sparse/dense mode, IGMP, MSDP, Anycast RP) and their use in real-world deployments. Configuration and troubleshooting of multicast protocols
· Proficient in datacenter and switching technologies (STP, MSTP, RapidPVST, EtherChannel, LACP, Virtual Stack, StackWise, Cisco Nexus NX-OS, Spine-Leaf Architecture, VXLAN)
· Strong troubleshooting skills with tools like Wireshark, NetFlow and SNMP. Knowledge of network monitoring concepts
· Hands-on experience with SD-WAN technologies
· Familiarity with DevNet, API integrations, and network programmability
· Knowledge of network security best practices (ACLs, firewalls, VPNs, IPSec, AAA, Role Based Access Control, Public Key Infrastructure, security-hardening concepts)
· Proficient in network automation and scripting (Python, Ansible, Terraform)
· 2+ years experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems
· 4+ years experience with the configuration and operation of Network Monitoring and Event Management systems ideally CA Spectrum
· Proven experience in the use of an Incident Management System such as BMC Remedy
· A high level of knowledge of network, system and application-level troubleshooting techniques
· Comprehensive knowledge of the principles of command-and-control systems
· Extensive technical management expertise in C2 management
· Broad knowledge of C2 systems and software maintenance procedures- Experience in Site and Systems Evaluation and Inspection
· Experience of preparing test plans, technical documentation and Standard Operating Procedures
· Experience in configuration management practices and tools
· Knowledge of ITIL IT service management model
· Experience and applied knowledge of Service Transition
Desirable Qualifications/Experience:
· Active CCIE (R&S, Enterprise Infrastructure or Service Provider) certification
· Post graduate degree in a field related to the function of the post - Prior experience of working in an international environment composing both military and civilian elements
DUTIES/ROLE:
· Provide advanced Level 3 support for complex enterprise network environments
· Lead the technical resolution of high-impact and high-severity incidents
· Perform in-depth analysis of recurring issues and implement sustainable corrective actions
· Identify opportunities for service optimization and operational improvements, and drive their implementation
· Contribute to the design, planning, and implementation of network enhancements and new projects
· Ensure technical correctness, operational readiness, and minimal service impact during changes and deployments
· Validate and support network changes in line with governance and change management processes
· Collaborate with cross-functional teams, external partners, and service stakeholders
· Maintain accurate technical documentation and contribute to knowledge sharing within the team
· Ensure that, on Routing and Switching elements, remote routine maintenance throughout NATO sites is performed
· Coordinate with sites for Routing and Switching elements centralisation, standardisation and best practices
· Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organisations for fault rectification activities
· Being responsible for the creation and maintenance of Standard Operating Procedures
· Coordinates and performs routing infrastructures design, configuration and maintenance activities for all appointed NATO exercise scenarios and Operations
· Performing the practical evaluation of management tools and capabilities
· Ensure a common understanding of the available toolsets and method of utilization within the centralised and distributed user base
· Investigating and proposing long term solutions to encountered equipment and configuration problems
· When required, coordinates on-site surveys, validations and system acceptance testing into the Routing infrastructure
All the mandatory requirements have to be met in order to apply.