Resource Manager

Essential Qualifications/Experience:

·       Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience

·       Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post

·       Demonstrated knowledge and experience in coordination roles within financial management, workforce management and project management in a customer-funded environment

·       Proven experience in planning, preparation, execution, and reporting related to financial management, workforce management, and project management activities

·       Knowledge and experience in enterprise resource planning systems, project management processes, procedures and tools

DUTIES/ROLE:

·       Portfolio, programme and project support

ü  Supports coordination and facilitates data collection for Business Intake related processes: annual Demand Forecast exercise as well as Customer Request Forms (CRFs) with local stakeholders and leadership

ü  Provides administrative support to project boards, project assurance teams and quality review meetings

ü  Uses recommended portfolio, service and project control solutions for planning, scheduling, tracking of execution and delivery

ü  Compiles and distributes reports using NCIA dedicated reports and dashboards

ü  Supports accurate time accounting through direct user guidance and participation in weekly timesheet monitoring initiative

ü  Provides guidance on project and service management related software, procedures, processes, best practices, tools and techniques

·       Resourcing

ü  Facilitates and supports managers and teams in resourcing and recruitment activities, including onboarding

ü  Uses recommended tools for planning, scheduling and tracking resourcing activity

ü  Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of practice

·       Business administration

ü  Provides administrative support function to teams and meetings, follows up on action items if needed

ü  Takes an active part in team meetings and knowledge sharing sessions

ü  Sets up files and libraries in intranet, compiles and distributes reports

ü  Sets up and provides detailed guidance on software, procedures, processes, tools and techniques for administration and workplace productivity

·       Budget Management

ü  Analyzes budgets for patterns and causes of budgeting inaccuracies

ü  Implements the organization's budget cycle and process

ü  Participates in establishing procedures for planning, implementing and monitoring budgets

ü  Assists in the collection and preparation of required budget information

ü  Works with capital budgets, operating budgets and cash budgets. Internal Controls

ü  Studies and evaluates the audit trails of various operational processes

ü  Participates in the testing, review and analysis of existing internal controls

ü  Re-engineers business processes for the sake of improving internal controls

ü  Completes, files and maintains forms used for internal control documentation.

ü  Makes recommendations for the enhancement of certain internal controls

ü  Coordinates, supports and executes portfolio, budget and workforce processes within the designated area

ü  Ensures budget allocations and forecasts align with strategic priorities and available resources, including the development of scenario analyses to support informed decision-making

ü  Facilitates direct communication between CSUs leadership and cross-functional stakeholders to ensure alignment with NCIA processes and objectives

ü  Supports and provides input to tasks related with BEP and QPRs

ü  Supports financial governance by ensuring compliance with organizational policies and accounting standards, contributing to audit readiness, and recommending improvements to financial processes, reporting accuracy, and internal controls

·       Performs other duties as may be required

·       Deputizes for higher grade staff, if required