ICT Systems Engineer

Essential Qualifications/Experience:

·       At least 2 years practical experience of implementation and maintenance of ICT end systems within a large organization

·       Extensive experience configuring hardware and software

·       A strong understanding of ICT systems and the ability to work independently to solve problems

·       Practical experience troubleshooting technical issues and providing technical support to end-users

·       Proven experience with virtualization technologies like VMware vSphere or Microsoft Hyper-V

·       Proven experience in management of Windows-based environments, including servers and clients in distributed environment

·       Proven experience in network infrastructure management

·       Familiarity with enterprise IT services such as DNS, Active Directory, and other critical network services that support business operations

·       Working knowledge of collaboration platforms like Microsoft Exchange and Skype for Business

·       Proficiency in at least one scripting language such as PowerShell or Python, for automating deployment, administrative tasks, and operational procedures

·       Knowledge of database operations, management, and metadata standards, with an ability to apply this understanding in the configuration and interoperability of information systems

·       Practical experience in troubleshooting IT infrastructure related issues, perform regular maintenance

DUTIES/ROLE:

·       Day-2-day configuration and management of ICT systems, network and end-user devices

·       Provide technical support to end-users

·       Deploy and monitor implementation of OS and application security hotfixes

·       Prepare and maintain technical documentation (i.e. Standard Operating Instructions)

·       Manage the centralized antivirus solution and ensure device compliance