NNGEM CIS Systems Engineer

Essential Qualifications/Experience:

·       Comprehensive knowledge of the principles of computers and communication security, networking, and the vulnerabilities of modern operating systems and applications

·       2+ years practical experience of implementation, maintenance and support of ICT end systems within a large organization

·       Extensive experience configuring hardware and software

·        A strong understanding of ICT systems and the ability to work independently to solve problems

·       Practical experience troubleshooting technical issues and providing technical support to end-users Proven experience with virtualization technologies like VMware vSphere or Microsoft Hyper-V

·       Proven experience in management of Windows- and Red Hat based environments, including servers and clients in distributed environment

·       Proven experience in Identity and Access Management using native Red Hat and Microsoft providers as well as Identiy Broker solutions

·       Proficiency in at least one scripting language such as PowerShell or Python, for automating deployment, administrative tasks, and operational procedures

·       Practical experience in troubleshooting IT infrastructure related issues, perform regular maintenance

·       Practical experience in implementing CIS Systems monitor capabilities using Zabbix

·       Practical experience in backup/restore operations for containeraised applications

Desirable Qualifications/Experience:

·       Red Hat Certified System Administrator (RHCSA)

·       Microsoft Certified: Identity and Access Administrator Associate    Zabbix Certified Professional (ZCP)

·       IT Trainer Certification (such as RHCI, CompTIA CTT+, MCT, CCSI, etc)

DUTIES/ROLE:

·       Design and configure virtualisation environment for NNGEM application

·       Configure and integrate NNGEM application with NATO Identity Management system

·       Provide support for developers for Red Hat UBI and application components in application of NCIA security guidelines

·       Delivery of ""As-Built"" documentation using provided template. Development and implementation of centralized backup/restore procedures for containerised application

·       Configuration and deployment of monitoring solution for managed applications

·       Create technical procedures (SOP - Standard Operating Procedures) and instruction (SOI - Standard Operating Instructions) for administrative activities and maintenance tasks. Execute on-the-job training sessions according to approved training package

·       Deploy, according to installation manual, NUCOM/NNGEM application for each site

·       Deploy NUCOM/NNGEM updates according to provided schedule (3 updates a year – one update every four months)

·       Manage issues registered by users:

ü      Resolve incidents up to Level 2 support expertise

ü      Escalate incident if needed to Level 3 support

·       Review and provide constructive feedback on:

ü      Hardening procedures (Security Guidelines)

ü      Identity management procedures

ü      Backup/restore procedures

ü      NNGEM installation manual