Technical Capability Branch Head

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

·         A minimum requirement of a Master's degree at a nationally recognized/certified University in a Computer and Information Technology science or engineering related programme and 5 years experience in designing, developing, integrating, securing, operating and maintaining a digital ecosystem that enables learning innovation, learning design and development, learning management, and learning delivery in an on premise and enterprise environment or equivalently complex digital ecosystem

·         5+ years experience in managing a team of IT professionals, moderating technical discussions with multidisciplinary teams, overseeing (as technical lead) a large portfolio of IT projects and service delivery, and applying analytical and systems thinking to complex problems

·         Demonstrated experience managing and guiding resources (including outsourced resources), planning and prioritizing work, managing dependencies, issues and risks and ensuring quality

·         5+ years of experience in system integration and build, testing, operations and maintenance, and technical coordination or lifecycle management within complex IT environments.

·         Proven experience working across multiple technical domains, including applications, infrastructure, networking and cyber security

·         Experience operating in structured, policy-driven environments with defined governance and security requirements

·         5+ years of practical experience in developing systems design, planning requirements specification for military CIS/C4ISR systems or similar complex IT systems and driving the architecture to implementation and operations

·         Sound practical knowledge and experience of service delivery and service provisioning policies, methodologies, processes and tools; familiarity with IT service management practices (e.g. ITIL)

·         Recent experience with cloud computing services and SaaS, PaaS, and IaaS, virtualised environments or self-service laboratory solutions

·         Experience with system and network automation

·         Experience supporting security accreditation and compliance activities

·         Excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders, build and manage strong partnerships

·         Proven ability to effectively communicate orally and in writing, with good briefing skills

·         Experience working in a combined civilian and military organization

·         Experience working in a large multi-national or international organization

·         Experience in training, education or mission-support environments involving CIS systems

DUTIES/ROLE: 

·         Head of TeC Branch responsible for planning and managing TeC Branch team and resources, and execution of Programme of Work

·         Provision of specialist advice and support to Academy operations

·         Coordination with other Academy Branches

·         Technical leadership to projects and service

·         Quality control of TeC Branch services delivery and outputs

·         Communications and reporting to Academy leadership and Academy stakeholders

·         Continuous improvement of TeC Branch services, products and platforms, data, and processes

·         Lifecycle and obsolescence management oversight

·         Technical coherence related to the Academy Learning Environment

·         Technical issue, risk and dependency management

·         Security compliance and CISPIA coordination, and compliance with Agency policy and procedures