Assurance Tools Operations and Support Engineer

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

·         3+ years of experience managing, deploying and supporting .NET software systems on Windows systems

·         Ability to troubleshoot Internet Information Services (IIS) Applications running on Windows Server in a complex networking environment. Including environments not connected to the internet

·         System Administration experience on Windows Server, including Active Directory Domain Services (AD)

·         Clear understanding of and experience with security concepts (access control, confidentiality, integrity, availability) on highly secured environments (HIDS, IDS, Group Policies, Antivirus policies, etc)

·         Experience with authentication and authorization (OIDC, OAuth)

·         Experience with Azure DevOps pipelines (YAML, build agents, deployment automation, CI/CD)

·         Advanced experience with managing Windows Servers with PowerShell

·         Experience in log and performance debugging

·         Experience with installing, configuring and managing Internet Information Services (IIS) Applications/web sites

·         Experience with installing, configuring and managing SQL Server, including backup/restore

·         Experience with configuring SSL certificates using Microsoft CA and other PKI systems

·         Understanding of DNS

·         Ability to perform network troubleshooting, including firewalls

·         Ability to communicate with clarity, coherence, conciseness and engagement, both orally and in writing

Desirable Qualifications/Experience:

·         Experience with ElasticSearch, Logstash, Kibana

·         Experience with Jenkins, Terraform and Ansible

·         Experience with KeyCloack (Realms, clients, users, groups, roles)

·         Experience with Proxies

·         Experience with C#

·         Experience with .NET 6 or later

·         Experience with EF6 or EF Core

·         Experience with Docker

·         Experience with monitoring systems like SCOM, PRTG, SPLUNK or Zabbix

·         Experience with Open Telemetry

DUTIES/ROLE: 

·         Write and update installation and configuration scripts for the branch tools

·         Deploy the tools developed in the Branch on different NATO networks

·         Monitor and execute and coordinate 1st, 2nd and 3rd level support from customers

·         Support the software in operational and highly secured environments (mainly air-gapped)

·         Execute Site Reliability Engineering activities to make the tools easier to install, manage and support

·         Support the development team with configuring Azure DevOps pipelines